Annex 2 - Conditions Consistent with the premises operating schedule.
Brewdog, Dispersal Policy
The purpose of this Dispersal Policy is to ensure, so far as it is possible, that minimum disturbance or nuisance is caused to our neighbours and to ensure that the operation of the premises makes the minimum impact upon the neighbourhood in relation to potential nuisance and anti-social behaviour.
This will be achieved by exercising pro-active measures towards and at the end of the evening.
By ensuring that this Dispersal Policy document is brought to the attention of Management and Staff we will seek to encourage the efficient, controlled and safe dispersal of our patrons during our closing period.
1. At the end of the evening management and staff will assist with the orderly and gradual dispersal of patrons.
2. Staff Members (including door personnel when employed) will advise patrons to leave the premises quickly and quietly out of respect for our neighbours.
3. Notices will be displayed requesting our customers to leave quietly and in an orderly manner out of consideration to neighbours and their attention will be drawn to these notices by members of staff.
4. We will actively discourage our customers from assembling outside the premises at the end of the evening.
Brewdog, Smoking & External Dining & Drinking Policy
1. Any outside area used by customers wishing to drink or smoke shall be covered by the CCTV system which will be installed at the premises.
2. The outside area shall be monitored by staff or door staff regularly at all times it is in use.
3. The area will be cleaned regularly.
4. Suitable receptacles shall be provided for smokers to dispose of cigarette butts.
5. Signs will be displayed in the area requesting customers keep noise to a minimum.
6. Patrons who disregard signage and verbal instructions regarding noise will be asked to move inside and/or leave the premises.
Conditions offered by applicant under each licensing objective.
A) The Prevention of Crime and Disorder
1. A CCTV system shall be maintained and operated at the premises with cameras positioned both internally and externally.
2. Recorded CCTV images will be maintained and stored for a period of twenty-eight days and shall be produced to the Police or Licensing Authority upon request.
3. CCTV will be in operation at any time a person is in the premises. Where CCTV is recorded onto a hard drive system, any DVDs subsequently produced will be in a format so it can be played back on a standard PC or DVD player.
4. Any person left in charge of the premises must be trained in the use of any such CCTV equipment, and be able to produce CCTV images to an officer from a responsible authority upon request.
5. SIA registered door staff shall be employed at the premises, in accordance with a risk assessment, to be carried out by the DPS.
6. When employed, a register of those door staff employed shall be maintained at the premises and shall include:
(i) the number of door staff on duty;
(ii) the identity of each member of door staff;
(iii) the times the door staff are on duty.
7. Staff will be trained in the laws relating to under age sales, and that training shall be documented and repeated at 6 monthly intervals.
8. A refusals book will be maintained at the premises, and made available to an officer of a responsible authority upon request.
B) Public Safety
1. A first aid box will be available at the premises at all times.
2. Regular safety checks shall be carried out by staff.
3. Management shall liaise with the Fire Authority as necessary to ensure compliance with all necessary fire regulations.
4. The premises shall maintain an Incident Log and public liability insurance.
C) The Prevention of Public Nuisance
1. Noise from amplified music or voices shall not be such as to cause a noise nuisance to occupants of nearby premises.
2. No noise shall emanate from the premises nor vibration be transmitted through the structure of the premises which gives rise to nuisance.
3. The exterior of the building shall be cleared of litter at regular intervals.
4. Notices will be positioned at the exits to the building requesting customers to leave in a quiet manner.
5. Doors and windows at the premises are to remain closed after 11pm, save for access and egress.
6. A Dispersal Policy will be implemented and adhered to (see attached).
7. A Smoking & Al Fresco Policy will be implemented and adhere to (see attached.)
8. The emptying of bins into skips, and refuse collections will not take place between 11pm and 7am.
D) The Protection of Children From Harm
1. A “Challenge 25” Policy shall be implemented in full and appropriate identification sought from any person who appears to be under the age of 25. The only acceptable forms of ID are photographic driving licences, passports, HM forces warrant cards, EU/EEA national ID card or similar document or a form of identification with the "PASS" hologram.
2. Staff training will include the Challenge 25 Policy and its operation. In particular, staff shall be trained to take such action as is necessary to prevent the sale of alcohol to persons over the age of 18 where those customers are engaged in the distribution of alcohol to persons under the age of 18. The training must be given to a new member of staff before they commence employment and all staff must receive refresher training every 6 months.
3. Notices advising what forms of ID are acceptable must be displayed.
4. Notices must be displayed in prominent positions indicating that the Challenge 25 policy is in force.
Conditions agreed through mediation with Suffolk Constabulary
The Premises Licence holder shall install and maintain a comprehensive CCTV system as per the minimum requirements of the Police. All entry and exit points will be covered, as will areas where licensable activities are happening, including the till points, enabling frontal identification of every person entering in any light condition. The CCTV system shall continually record whilst the premises is open for licensable activities and during all times when customers remain on the premises. All recordings shall be stored for a minimum period of 30 days with date and time stamping.
Viewing of recordings shall be made available immediately upon the request
of the police or an authorised officer throughout the preceding 30-day period.
A staff member staff from the premises who is conversant with the operation of the CCTV system shall be on the premises at all times when the premises are open to the public. This staff member shall be able to show police recent data or footage with the absolute minimum of delay when requested and be able to download relevant footage onto a disc or memory stick.
On Friday, Saturday, and Bank Holidays when licensing activities are occurring at the premises there will be no less than two SIA registered door staff at these premises from 2100, and they will remain until half an hour after closing to ensure the safe and orderly dispersal of customers. The door staff will wear their SIA badges in approved arm bands and in any event will be displayed in a prominent position (on their arm).
On other days of the week, a written risk assessment will be completed by the Premises Licence Holder and/or Designated Premises Supervisor regarding whether door staff are required which will be made available to the Police and Licensing Authority on request; where door staff are utilised there will be no less than two SIA registered door staff at these premises from 2100, and they will remain until half an hour after closing to ensure the safe and orderly dispersal of customers. The door staff will wear their SIA badges in approved arm bands and in any event will be displayed in a prominent position (on their arm).
Where SIA licensed door supervisors are used at the premises a record shall be maintained (on the premises) which is legible and details:
i. The day and date when door supervisors were deployed.
ii. The name and SIA registration number of each door supervisor on duty at the premises.
iii. The start and finish time of each door supervisor’s worked duty period.
This record shall be retained on the premises for 30 days and held thereafter for a minimum period of 12 months. All such records will be made available immediately upon reasonable request of authorised agents of a Responsible Authority.
Where SIA licensed door supervisors are employed at the premises a check of the current validity of each door supervisor’s licence shall be conducted via the SIA website at the commencement of employment at the premises and monthly thereafter and recorded in a log. This log shall be retained for at least 6 months after the last check and made available immediately upon reasonable request of authorised agents of a Responsible Authority.
At all times when SIA door supervisors are required to be on duty by virtue of a condition of this licence, SIA licensed door supervisors shall supervise any queue to enter the premises that forms outside the premises and the smoking area.
A log shall be kept at the premises for a minimum of 12 months from the date of each entry and made available on request to an authorised officer of the Licensing Authority or the Police. It must be completed within 24 hours of the incident and will record the following: (a) all crimes reported to the venue (b) all ejections of patrons (c) any complaints received concerning crime and disorder (d) any incidents of disorder (e) any faults in the CCTV system (f) any refusal of the sale of alcohol (g) any visit by a relevant authority or emergency service.
All staff engaged in the sale of alcohol to be trained in responsible alcohol
retailing to the minimum standard of BIIAB level 1 or equivalent (which includes relevant in-house training), within three weeks of commencing employment at the premises. All staff to be given refresher training every
quarter.
Fully auditable training records should be maintained for all staff in respect
of the sale of alcohol. These will be made available for inspection upon request to the Police and all other Responsible Authorities.
A Challenge 25 policy must be implemented whereby all customers who appear to be under 25 must produce photographic identification in the form
of a passport, driving licence or proof of age scheme (PASS) approved identification before alcohol can be supplied or sold to them. All staff will be instructed, through training, that alcohol cannot be supplied or sold unless this evidence is produced.
The premises licence holder shall ensure that notices shall be prominently displayed in the premises to advise patrons and staff that a ‘Challenge 25’
scheme operates in the premises
Persons under the age of 18 years shall not be permitted to enter or remain on the premises after 2100. Persons under the age of 18 years must be accompanied by an adult if entering the premises before 2100.
The licensee shall risk assess the use of polycarbonate drinking vessels and bottles for each style of trading session, in writing. Where a risk is highlighted, polycarbonate/plastic drinking vessels and bottles shall be used in place of “regular” stock and all non-polycarbonate stock will be removed from the bar area during that session. The risk assessment will be provided to the Police and or Licensing Authority upon request. When requested by the Police, polycarbonate/plastic drinking vessels and bottles will be used at the premises.
The Premises Licence Holder or DPS will be members of and participate in the Pubwatch scheme operating in Ipswich. Persons who are banned under the Pubwatch scheme will not be allowed entry to the premises.
The premises will subscribe to the Townlink radio system, to be used by management and door staff.
A secure deposit box will be kept on the premises for the retention of confiscated items, such as drugs and knives etc. Police will be advised of the seizure of any such items to ensure safe disposal within 48 hours.
The premises will have a search policy agreed with Suffolk Constabulary. A minimum ratio of one in ten customers will be randomly searched upon entry to the licensed premises. All persons suspected of possession of prohibited articles will be searched upon entry. Female customers will only be personally searched by a female member of door staff.
A notice will be prominently displayed advising customers that they may be searched as a condition of entry.
The premises will have a Dispersal Policy agreed with Suffolk Constabulary.
The premises will have a Smoking Policy and Use of Outside Policy agreed with Suffolk Constabulary.
Notices shall be prominently displayed at any area used for smoking requesting patrons to respect the needs of local residents and use the area quietly.
Notices shall be prominently displayed at all exits requesting patrons to respect the needs of local residents and to leave the premises and the area quietly.
Notices will be put up advising customers to use the outside areas quietly.
During the last hour of trading the music will be discernibly quieter. No alcohol will be served during the last half an hour of trading.
Recorded music and live music will not be played in the outside areas of the premises at any time.
All windows and external doors shall be kept closed at all times when recorded music or live music takes place (including for sound checks and testing of equipment), except for immediate access and egress of persons.
Customers will not be allowed to enter or leave the premises with an open vessel of alcohol, except for in any seated area privately owned or authorised under a pavement licence.
Customers will not be permitted to drink alcohol outside the premises except for in any seated area privately owned or authorised under a pavement licence. Alcohol consumed outside the premises shall only be consumed by customers seated at tables.
Off sales of alcohol are not to include any super strength lagers, beers, or ciders where the strength exceeds 6.5% ABV (alcohol by volume). This restriction shall not apply in respect of specialist branded, premium priced products - such as craft ales, local or micro-brewery specialist products, boxed gifts or national celebratory or commemorative beer, lager, or cider.
Where the off sale of alcohol is through the Internet or mail order, the premises licence holder will ensure that for deliveries of alcohol they will still operate the Challenge 25 policy whereby customers who do not look over 25 will be asked to provide proof of age to show they are aged 18 or over at the point of delivery. By placing an order that includes alcohol the customer confirms they are over 18 years old. The premises licence holder will ensure that where a courier service is used for deliveries of alcohol, that they use the Challenge 25 policy and record what ID they checked.