ANNEX 2 - CONDITIONS CONSISTENT WITH THE OPERATING SCHEDULE
Conditions offered by applicant
General
By monitoring, reviewing and updating our policies and procedures we will ensure that the licensing objectives are met.
The prevention of crime and disorder
We will maintain a recordable CCTV system, capable of providing pictures of evidential quality. Cameras shall (where permitted) encompass all ingress and egress from the premises including fire exits, outside areas and all working areas where the sale/supply of alcohol occurs. The CCTV system within the premises is remotely monitored 24 hours a day by the Society’s control centre at Wherstead Park. In the event of an incident being reported the footage will be downloaded at Wherstead Park, time and date marked, and retained for no less than 20 days. The footage will be made available to the Police/Local Authority within 36 hours of their request.
Records of all incidents (injury/refusals/age challenge) are kept and maintained on the premises. Records are time and date marked and produced to the Police/Licensing Officers on demand. A record of all injury/accidents on the premises is also maintained off-site at Wherstead Park.
Public safety
The store manager retains responsibility for the premises whilst it is open, with a wider Management Team to support and deputise in their absence. Bespoke policies, processes, procedures and risk assessments have been developed and enforced to ensure and maintain the health, safety, welfare and security of employees and the public at the premises.
The prevention of public nuisance
Whilst recognising that it cannot be responsible for the conduct of third parties, the Society will continue to take action to alleviate public nuisance on and in the immediate vicinity of its premises by means of properly considered hours of operation during which alcohol and other age-related products will be sold to the public.
The protection of children from harm
The Society has in place policies for the regular training of its employees to prevent the sale of alcohol to those under the age of 18 years. The Society maintains a refusal register at the premises. The Society’s policy requires its employees to actively challenge any individual who wishes to purchase alcohol or any other age related product, but appears to be under 25 years of age (Challenge 25), to prove their age by means of a photographic identification.
The Society actively supports the use of photo identity cards and will use the Citizen Card where local authority schemes are not available or suitable. All staff are trained on the Society’s Challenge 25 policy (including the completion of a questionnaire) prior to being permitted to serve alcohol.
Management are trained to the minimum standard of Highfield Level 2 Award for Personal Licence Holders. Training records are maintained at the Society’s head office and will be available on request by the Police and Local Authority Licensing Officers. Staff members receive re-fresher training every 6 months to ensure that they are up to date with the latest legislation/policies.
Conditions agreed through mediation with Suffolk Police Constabulary in March 2019
The premises shall install and maintain a comprehensive CCTV system as per the minimum requirements of the Police. All entry and exit points will be covered, as will all areas where licensable activities are happening, enabling frontal identification of every person entering in any light condition. The CCTV system shall continually record whilst the premises is open for licensable activities and during all times when customers remain on the premises. All recordings shall be stored for a minimum period of 20 days with date and time stamping.
Recordings shall be made available immediately or at least within 36 hours upon the request of Police or authorised officer throughout the preceding 20 day period.
A Challenge 25 policy must be implemented whereby all customers who appear to be under 25 must produce photographic identification in the form of a passport, driving licence or proof of age scheme (PASS) approved identification before alcohol can be supplied or sold to them. All staff will be instructed, through training, that alcohol cannot be supplied or sold unless this evidence is produced.
The premises licence holder shall ensure that notices shall be prominently displayed in the premises to advise patrons and staff that a 'Challenge 25' scheme operates in the premises.
Sales of alcohol are not to include any super strength lagers, beers or ciders where strength exceeds 6.5% ABV (alcohol by volume). This restriction shall not apply in respect of specialist branded, premium priced products - such as craft ales, local or micro-brewery specialist products, boxed gifts or national celebratory or commemorative beer, larger or cider.
All staff engaged in the sale of alcohol will be trained by the retailer to in-house standards on responsible retailing that include under-age sales, Challenge 25 and photographic identification before they are allowed to serve. Regular and on-going monitoring and in-house training will take place with formal update & refresher training occurring for all staff every six months using auditable in-house assessments that exceed the minimum standards contained in BIIAB Level 1.
Fully auditable training records should be maintained for all staff in respect of the sale of alcohol. These will be made available for inspection upon request to the Police and all other Responsible Authorities.
An incident log will be maintained and be kept for a minimum of 12 months from the date of each entry and will be provided to the Police and all other Responsible Authorities on request.
A register of refusals will be maintained and this will need to be kept for a minimum of 12 months from the date of each entry and will be provided to the Police and all other Responsible Authorities on request.